Effective Date: April 30, 2026
1. Introduction
Green Garden Landscapers (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:
https://greengardenlandscapers.com.au/
By using our website or services, you agree to the terms of this Privacy Policy.
2. What Personal Information We Collect
We may collect personal information that is reasonably necessary to provide our landscaping services, including:
- Full name
- Phone number
- Email address
- Property or project address
- Details about your landscaping project
- Photos, plans, or documents you provide
- Payment or billing information (if applicable)
We may also collect non-identifiable data such as browser type, IP address, and website usage information.
3. How We Collect Information
We collect personal information in a number of ways, including when you:
- Submit a contact or quote form
- Call, email, or message us
- Request a consultation or service
- Interact with our website
- Subscribe to marketing communications
We may also collect limited data through cookies and analytics tools.
4. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Deliver landscaping and gardening services
- Communicate with you about your project
- Send updates, invoices, or service information
- Improve our website and services
- Comply with legal obligations
We may also use your information for marketing purposes, but you can opt out at any time.
5. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose your information to:
- Employees or contractors involved in your project
- Service providers (e.g. IT, payment processing, SMS systems)
- Legal or regulatory authorities when required
All third parties are required to handle your information securely.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve user experience
- Track website performance
- Understand visitor behaviour
Cookies do not typically identify you personally but may be linked to your information if you submit it.
You can disable cookies in your browser settings, though some website features may not function properly.
7. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
These measures may include:
- Secure servers and systems
- Restricted access to personal data
- Regular monitoring of security practices
However, no online transmission is completely secure, and we cannot guarantee absolute security.
8. Access and Correction
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate or outdated information
To do so, please contact us using the details below.
9. Retention of Information
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Green Garden Landscapers
Phone: 0456 603 691
Address: Sydney, Australia
13. Complaints
If you believe we have breached your privacy rights, you may contact us and we will respond promptly.
You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
Optional Add-On (Recommended)
SMS / Text Messaging Consent
By providing your phone number, you consent to receive SMS communications related to your enquiry or services. You may opt out at any time by replying “STOP”.
Notes for You (Important)
- Replace placeholders (email, phone, address)
- Add your ABN/business entity if applicable
- If you run ads (Google/Facebook), consider adding a Marketing & Tracking section
- If you collect payments online, expand the payment/security section
